Plans and subscription
Shopman makes order handling, finance, and product listing available in every plan. Plans differ by the number of stores you can manage and the support service.
| Plan | Stores | Features | Support |
|---|---|---|---|
| Free | 1 store | All features | Standard customer support |
| Pro | 3 stores | All features | Standard customer support |
| Ultra | Unlimited stores | All features | One-to-one customer support |
Subscribe
- In the desktop app, open Settings → Subscription.
- Free users can choose a Pro or Ultra monthly or yearly plan. Subscribers only see plans that upgrade their current tier.
- Select a plan, click Pay with WeChat, and scan the QR code in the popup with WeChat.
- After payment succeeds, the app refreshes the active plan and expiry date automatically.
The product catalog returned to the app is the source of truth for price, availability, and duration. Website prices are for reference; the order shown in the app before payment is authoritative.
Expiry, upgrades, and support
- View the active plan and expiry date in Settings → Subscription.
- When a subscription expires, the account returns to Free. Purchase a suitable plan again when more stores are needed.
- Only higher-tier upgrades are available. Ultra is the highest tier.
- For payment, subscription, or product issues, use Settings → About → Send feedback in the app.
- Ultra users can copy and add the dedicated QQ support contact,
37890096, in Settings → Subscription for one-to-one assistance.
Refund policy and support response times are governed by the terms and subscription notice released with the product.